Information about markets during the coronavirus disease outbreak.
The way we work is in accordance with the instructions of the World Health Organization and the competent authorities, scrupulously observing all measures of prevention and protection against the coronavirus.
Our warehouse remains open. Any delay will have to do with the special condition of the corona virus disease COVID-19, and the difficulty of the carriers to deliver at the agreed times.
The communication department is always at your disposal to inform you about anything you need as well as about the progress of your order.
Site navigation and ordering.
You can keep your favorite products in the wishlist so that you can find them easily and regardless of when and if you plan to get them. The wishlist is displayed to logged in users, on all product pages labeled "favorites" and in the shopping cart.
You can order the products you want in 2 simple ways!
- By placing an online order 24 hours a day at www.tesoro4you.com
- By phone order at 6944462292 and 6951065508
Monday to Friday from 09:00 to 21:00 and Saturday from 09:00 to 20:00
By registering your purchase online you can choose:
1. Delivery to addresses throughout Greece.
All deliveries are made with the company General Postal AEE, the day after receipt and at a cost 3,5 euro up to 2 kilograms of weight, while the cash on delivery cost is 1,5 euro.
For shipping to island destinations of the General Postal AEE network, with delivery within 2 working days, the fee is set at 3,80 euro until 2 kilograms of weight. For each additional kilo, the charge amounts to 1,5 euro.
2. Shipments to the international network
Shipments to international destinations are charged according to the current price list of the General Postal AEE.
3. Pickup from our showroom by appointment or from our physical store.
With the reservation & pickup service, you have the possibility to pick up your order from the showroom in Glyfada (Daskaroli 67, Glyfada, 16675), after contacting us and making an appointment!
In addition, you can choose to pick up your order from our Tesoro store in Ioannina (Grigoriou Sakka 6-8, Ioannina, 45332).
Contact numbers: 6944462292 and 6951065508
- WITHIN THE CITY
For next working day shipping, the charge is set at 3,5€ until the 2 kilograms of weight. For each additional kilo, the charge amounts to 1,00€.
- TO NETWORK
For shipping to land destinations of the General Postal AEE network, with next working day delivery, the fee is set at 3,5€ until the 2 kilograms of weight. For each additional kilo, the charge amounts to 1,00€. (For some combinations of dispatch city - delivery city the time can be extended to 2 working days).
For shipping to island destinations of the General Postal AEE network, with delivery within 2 working days, the fee is set at 3,80€ until the 2 kilograms of weight. For each additional kilo, the charge amounts to 1,5€.
For the areas outside the city limits of the General Postal AEE network (inaccessible areas) with delivery within 1-3 working days, the fee is set at 7,50€ up to 2 kg of weight. For each additional kilo, the charge amounts to 1,50€.
Pay on delivery
Pay for your order upon delivery to your location with cash on delivery!
* Προσοχή: Για αγορές άνω των 250€ δεν υπάρχει δυνατότητα πληρωμής με αντικαταβολή.
Πιστωτική / Χρεωστική Κάρτα
Στο tesoro4you.com γίνονται δεκτές όλες οι πιστωτικές κάρτες American Express, Master Card, Visa και Maestro.
Το ηλεκτρονικό κατάστημα υποστηρίζει ασφαλείς πληρωμές με πιστωτική κάρτα μέσω διασύνδεσης με την υπηρεσία Nexi XPay.
All payments made using the card are processed through the electronic payment platform of "Nexi XPay" of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Bank account deposit
The deposit or transfer through the e-banking service of the exact amount is made to one of the available bank accounts and with the reason of deposit always your order number (XXXXXXXXX) so that it can be processed immediately.
Once you have made the deposit/transfer of the amount, you need to send us the copy of the bank order by e-mail to tesoroka@gmail.com with the title "Deposit for payment of my order number XXXXXXXXX"
The accounts are as follows:
ALPHA BANK: GR7801404000400002002032525
ΠΕΙΡΑΙΩΣ: GR1901716010006601166962515
Upon successful completion of your order you will receive a confirmation email with a summary of your purchase as well as the order code.
If you do not receive the confirmation email, you probably:
• you have not completed your order
• you have entered an incorrect email
• our email has been moved to your spam folder
For any of the above, you can contact us at info@tesoro4you.com.
Of course you can change / modify or cancel your order, in the following very simple ways:
1. By phone at 6944462292 and 6951065508
Δευτέρα έως Παρασκευή από τις 09:30 έως τις 21:00 και Σάββατο από τις 09:30 έως τις 17:00
2. Via email at tesoroka@gmail.com
You can change your shipping information in two ways:
1. By phone at 6944462292 and 6951065508
Monday to Friday from 09:00 to 21:00 and Saturday from 09:00 to 20:00
2. Via email at info@tesoro4you.com
– How do I return products?
You have the right to return products in case you regret your purchase or simply want to change a product, within 14 days. A necessary condition is that the product is in its closed commercial packaging and accompanied by the proof of purchase.
Very important!
We do not offer refunds or exchange earrings for purely sanitary reasons. Please keep this parameter in mind.
You can return the product in the following two ways:
1. Delivering it in its original condition and packaging either to our showroom in Glyfada or to our Tesoro store in Ioannina.
2. By sending it at your expense, in its original condition and packaging, to our showroom in Glyfada or to our Tesoro store in Ioannina.
The Tesoro team is at your side for whatever you need.
Contact us daily in 3 different ways:
1. By filling in your information and request in the contact form you can find here.
2. Καλώντας μας στο 6944462292 και 6951065508, από Δευτέρα έως Παρασκευή 9.30πμ – 9.00μμ και Σάββατο 9.30πμ – 17.00μμ.
3. By sending us an email at info@tesoro4you.com
You can read the Privacy Policy here!